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Video Library

View a variety of videos from Wood Heat and our manufacturers such as Heat & Glo, Quadra-Fire, Vermont Castings, Jøtul and more. These videos will give you a tutorial on how to care for and maintain your hearth appliance, as well as teach you how to resolve minor issues, such as syncing wireless remotes, or restarting your fireplace if the pilot light goes out.

Remote Controls

Using the IntelliFire Touch RC400 Touchscreen Remote

Operating the RC300 Wireless Remote

Syncing the Smart Stat/Smart Batt Remotes to a unit

Resetting Heat & Glo® RC Series Remote Controls Video

IntelliFire™ Touch Ignition System

Re-Sync your RC/100/200/300 Fireplace Remote Control

Resetting the Jøtul Proflame II remote control

Setting Up the IntelliFire app for iOS


Troubleshooting & DIY Maintenance

Tutorial on how to find the serial and model number for Heat & Glo Fireplaces

How to Clean the Glass on a Heat & Glo® Gas Fireplace

Heat & Glo Gas Fireplace Troubleshooting

Troubleshooting gas odor coming from gas fireplace

Relighting Your Heat & Glo® Standing Pilot Fireplace

Resetting your Intellifire™ Plus Ignition System


Gas Fireplaces & Inserts

Heat & Glo® Direct Vent Gas Fireplace Information

How to operate your HHT gas fireplace

Use your gas fireplace during a power outage


Wood Stoves, Fireplaces & Inserts

Quadra-Fire® Four-Point Burn System

Quadra-Fire® Automatic Combustion Control Technology

Quadra-Fire® Wood Stove or Insert: Control Operation

How to properly build a fire

Quadra-Fire® Wood Stove or Insert: Fuel Selection


Pellet Stoves & Inserts

Quadra-Fire® Outfitter Series Pellet Stove Cleaning the Exhaust Fan

Quadra-Fire® Outfitter Series Pellet Stove General Operation


Safety Videos

How to Shut Off the Gas to My Fireplace or Insert At The Source

How to Shut Off The Gas At My Fireplace or Insert

Quadra-Fire® Wood Stove or Insert: Safety Video