Serving Eastern Pennsylvania and Western New Jersey

Product Support

At Wood Heat, we service what we sell. We provide service and annual maintenance for Heat & Glo, Quadra-Fire, Heatilator, EcoChoice by Heatilator, Jøtul, Hearthstone, Valor, and ICC-RSF.

If you're looking for more information about your unit, such as a manual, a part, or instructional videos, you can often find what you are looking for on the manufacturer's website by referring to the links below.

Service Parts & Manuals

Looking for a part? You will expedite the order process if you can provide the part number by looking it up on the manufacturer's site. Need an Installation Manual or Owner's Manual? You can find those here as well.

Troubleshooting and FAQs

Heat & Glo, Quadra-Fire, and Heatilator provide basic troubleshooting tips and answers to frequently asked questions on their websites:

Use and Care Videos

Heat & Glo, Quadra-Fire, Heatilator, and EcoChoice by Heatilator provide Use and Care Videos for their products on their websites:

Schedule Service

When scheduling service, Wood Heat customers who have purchased their unit from us receive priority. If you did not purchase your unit from Wood Heat, we ask that you request service outside the peak service period.

To schedule an appointment, please use this form or contact our centralized service department for all locations at 267-347-5300, and ask to be directed to the service department.

Contact Information


Unit Information

Requested Service

Requested Service Days

    Please indicate which day(s) will work best for you to have one of our technicians visit your home.

  • For internal use only.

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